Adverse Event Disclosure: Developing a Process

Program Description

Disclosing an adverse event can be a wrenching experience, especially when the healthcare provider lacks organizational support. There is consensus among professional organizations, physicians, and the general public that physicians are obligated to disclose medical errors. In today’s integrated healthcare system environment, all should be aware of the necessity for standardized resources to aid the physician in “doing the right thing in the right way.” This program provides disclosure resources to help with this process.

Objectives

After completing this activity, learners will be able to:

• Identify two reasons for having a process in place where all unanticipated outcomes are reviewed.
• List two key elements in disclosing medical error.
• Describe three disclosure techniques that should be incorporated into a disclosure policy.

Disclosure

No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests.   

Faculty:

Susan Marr, MSA, CPHRM, LHRM, Patient Safety Risk Manager II, The Doctors Company

Susan Marr has over 30 years of experience in hospital liability/medical malpractice claims and healthcare risk management. Ms. Marr is a Past President of the Florida Society for Healthcare Risk Management (FSHRM) and a two-time recipient of the FSHRM President’s Award for contributions to the society. She has worked in the insurance industry, in consulting, and extensively in the hospital setting. Her background includes implementing hospital risk management programs, risk management education, and an administrative role in medical staff relations.

Continuing Education Credit 

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical educational activities for physicians.

The Doctors Company designates this enduring material activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only those credit(s) commensurate with the extent of their participation in the activity.

The Doctors Company estimates one hour for completion of this course. A passing score of 80% or greater is required to successfully complete the activity and earn AMA PRA Category 1 Credit™.

Disclaimer

The information and guidelines contained in this recorded enduring material activity are generalized and may not apply to all practice situations. The faculty recommends that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes and should be used as a reference guide only.

Complies with State Requirements

Connecticut, Massachusetts, Nevada, Pennsylvania, Texas, Washington

Contact CME

If you have questions, contact educationsupport@thedoctors.com or call (800) 421-2368, extension 1243.