Zebras or Horses: Reducing the Risk of Diagnostic Errors

Exclusively for Physicians at Cleveland Clinic Regional Hospitals and Quality Alliance Members

Program Description

Diagnostic errors are still common occurrences. Whether triggered by system issues or cognitive challenges, physicians walk a daily diagnostic tightrope of potential misses. Such errors can result in substantial patient harm. This seminar, supported by case studies and diagnostic error data, will review events that result in diagnostic error and provide prevention strategies that address keeping patients safer.


After completing this activity, learners will be able to:

  • Recall the common diagnostic processes and events that result in errors.
  • Explain how human factors hinder diagnostic abilities.
  • Apply two strategies to reduce the potential for error in both initial diagnoses and in postoperative cases.


No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests.


Paul Nagle, CPCU, CLU, ARM, CPHRM, Director, Department of Patient Safety and Risk Management, The Doctors Company

Thomas Kilbane, Esq., Reminger

Continuing Education Credit

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical educational activities for physicians.

The Doctors Company designates this activity for a maximum of 1 AMA PRA Category 1 Credits™.  Physicians should claim only those credits commensurate with the extent of their participation in the activity.

Course ID#:    TDS18016.1
Issue Date for This Activity: 11/03/2017
Expiration Date for This Activity: 03/08/2018


The information and guidelines contained in this activity are generalized and may not apply to all practice situations. The faculty recommends that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes and should be used as a reference guide only.

Seminar Materials

Click HERE to download Seminar Materials

Contact Us

If you have questions, contact educationsupport@thedoctors.com or call (800) 421-2368, extension 1243.