Primary Care: Innovations for In-Depth Practice (The Doctor's Advocate CME)


Primary care is facing a physician shortage. How clinicians approach the evolution of primary care will determine whether it becomes a touch-and-pass specialty or whether it can remain a deep specialty built on strong relationships with patients. In this CME program, Megan Mahoney, MD, MBA, highlights practice redesign strategies to help meet the shortage with team-based care and the mindful application of new technologies.

Course ID #: TDE 231227.0 Issue Date: 3/7/2023 Expiration Date: 3/7/2026

Learning Objectives

After completing this activity, learners will be able to:

  • Demonstrate knowledge of one condition in the Primary Care 2.0 model that assists team members in performing at the top of their license by passing the posttest with a score of greater than or equal to 80 percent.
  • Implement one measure in my practice to improve access with technology, such as providing telehealth that is interoperable with other practice systems.
  • lmplement team-based care to provide depth of care to patients in my practice.


No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests. No commercial support was provided for this activity.


The information and guidelines contained in this activity are generalized and may not apply to all practice situations. We recommend that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes and should be used as a reference guide only.

Course Developers

Julie Brightwell, BSN, JD, RN, CPHRM, CPPS, Director, Healthcare Systems Patient Safety, The Doctors Company
Megan Mahoney, MD, MBA, Professor and Chair, UCSF Department of Family and Community Medicine and Member, The Doctors Company Board of Governors.
Amy Wasdin, RN, MBA, CPHRM, CPHQ, Director, Patient Safety Staff Education, The Doctors Company
Johanna Lackner, MPH, MSW, Senior Director, Continuing Professional Development, Department of Patient Safety and Risk Management, The Doctors Company

Continuing Education Credit

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical educational activities for physicians.

The Doctors Company designates this activity for a maximum of 0.5 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Complies with State Requirements

Please SEE the Federation of State Medical Boards overview of Continuing Medical Education requirements by State. 

Technical Requirements

The activity is best experienced using the most current browser: Firefox, Chrome, Safari, or Microsoft Edge. Internet Explorer is not supported on this platform. All activities featuring audio must have a speaker. To view graphic images and references that appear in separate "pop-up" windows, JavaScript and session cookies must be enabled on your computer. Adobe Acrobat Reader may be required for certain activities.

Contact Us

If you have questions, contact or call 800.421.2368.


Visit our Resource document for this program.