Lessons Learned - Plastic Surgery Closed Claims Study

Program Description

This course is based on the findings of a study conducted by The Doctors Company that analyzed 1,438 claims against plastic surgeons. The course sheds light on what motivates patients to pursue claims, helps practices to gain a broader overview of the system failures and processes that result in patient harm, and risk mitigation strategies that can be implemented to decrease the risk of injury, thereby improving the quality of care.


After completing this activity, learners will be able to:

  • Identify most frequent allegations related to care provided by plastic surgeons based on the analysis of malpractice claims. 
  • Recognize the most common types and causes of injuries to patients undergoing plastic surgery.
  • Use one or more strategies to enhance patient care, improve patient safety and decrease the risk of a malpractice claim related to plastic surgery.


No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests. No commercial support was provided for this activity. 

Course Developers

David B. Troxel, MD, Secretary of the Board of Governors and Medical Director of The Doctors Company

Robin Diamond, MSN, JD, RN, Senior Vice President, Department of Patient Safety and Risk Management, The Doctors Company

Darrell Ranum, JD, CPHRM, Vice President, Department of Patient Safety and Risk Management, NE Region, The Doctors Company

Vicky Rollins, MHA, RN, CPHRM, CPPS, Director, Patient Safety Programs, Department of Patient Safety and Risk Management, The Doctors Company

Julie Hopkins, MA, MBA, Director, Continuing Medical Education, Patient Safety and Risk Management Department, The Doctors Company

Continuing Education Credit

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education activities for physicians.

The Doctors Company designates this enduring material activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Doctors Company estimates one hour for completion of this course. A passing score of 80 percent or greater is required to successfully complete the activity and earn AMA PRA Category 1 Credit™.

Course ID#: TDE 16022.0
Issue Date for This Activity: 11/17/2016
Expiration Date for This Activity: 06/10/2020


The information and guidelines contained in this enduring material activity are generalized and may not apply to all practice situations. The faculty recommends that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes only.

Complies with State Requirements
Please SEE the Federation of State Medical Boards overview of Continuing Medical Education requirements by State.   

Technical Requirements

This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, or Microsoft Edge. Internet Explorer is not supported by this platform. For all activities featuring audio you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have JavaScript and session cookies enabled on your computer.  Adobe Acrobat Reader may be required for certain activities.


Click HERE to download a PDF with resources related to this program.

Contact Us

If you have questions, contact educationsupport@thedoctors.com or call 800.421.2368, extension 1243.