Medical Board Investigations: What You Need to Know

Program Description

As regulatory intrusion on the practice of medicine continues, increased awareness of most common regulatory complaints and investigations is critical to protecting the practice of good medicine. Healthcare professionals have a poor understanding of the insurance coverage and adjudication processes for these matters. We will review the most common Texas Medical Board administrative actions brought against physicians and the process for responding to them. Strategies for preventing complaints and mitigating their impact will be discussed.


After completing this activity, learners will be able to:

  • Identify the most common regulatory claims against healthcare professionals.
  • List three steps to take in the event of receipt of regulatory complaint or notice of investigation.
  • Describe risk reduction strategies for the prevention or mitigation of regulatory complaints. 


No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests. 


Robert D. Morton, Director, Department of Patient Safety and Risk Management, NW Region, Austin Office, The Doctors Company

James K. McClendon, Husch Blackwell's Healthcare, Life Sciences and Education Industry Team

Continuing Education Credit 

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical educational activities for physicians.

The Doctors Company designates this enduring material activity for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only those credit(s) commensurate with the extent of their participation in the activity.

The Doctors Company estimates one and quarter hours for completion of this course. A passing score of 80 percent or greater is required to successfully complete the activity and earn AMA PRA Category 1 Credit™.

Course ID#: TDE 16005.0
Issue Date for This Activity: 06-15-16
Expiration Date for This Activity: 02-15-17


The information and guidelines contained in this recorded enduring material activity are generalized and may not apply to all practice situations. The faculty recommends that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes and should be used as a reference guide only.

Complies with State Requirements

Content is approved for ethics or professional responsibility credit required by the Texas Medical Board.

Technical Requirements

This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge.  For all activities featuring audio you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have JavaScript and session cookies enabled on your computer.  Adobe Acrobat Reader may be required for certain activities.

Contact CME

If you have questions, contact or call (800) 421-2368, extension 1243.