Risk Prevention Tips for the Digital Age: E-mail, Texting, and Social Media

Program Description

Some in the healthcare community have viewed social media and electronic communication as disruptive and have been reluctant to adopt the technology.  Electronic communication is not a trend or a fad—it is a revolution that is changing the world. This recorded webinar will address the evolving risks and benefits associated with social media and electronic communication and will provide risk tips to mitigate potential liability.

Objectives

After completing this activity, learners will be able to:

• Describe three benefits and potential risk exposures associated with social media/web 2.0.
• Identify three HIPAA privacy issues related specifically to electronic media.
• Describe two risk management strategies for reducing liability associated with electronic media.

Disclosure

No individual in a position to control or influence the content of this activity has reported relevant financial relationships with commercial interests:

 Faculty: 

David O. Hester, Director, Department of Patient Safety and Risk Management, The Doctors Company.

Mr. Hester earned a Bachelor’s Degree in Business Administration from the University of Louisville, and he is a Fellow of the American Society for Healthcare Risk Management (ASHRM). Mr. Hester has more than 25 years of experience in the medical professional liability insurance industry and is responsible for providing risk management services to healthcare practitioners, organizations, and institutions. He is a faculty member of the Institute for Healthcare Communication in New Haven, Connecticut.

Continuing Education Credit

The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical educational activities for physicians.

The Doctors Company designates this enduring material activity for a maximum of 0.75 AMA PRA Category 1 Credits™. Physicians should claim only those credit(s) commensurate with the extent of their participation in the activity.

The Doctors Company estimates 0.75 hour for completion of this course. A passing score of 80 percent or greater is required to successfully complete the activity and earn AMA PRA Category 1 Credit™.

Disclaimer

The information and guidelines contained in this recorded enduring material activity are generalized and may not apply to all practice situations. The faculty recommends that legal advice be obtained from a qualified attorney for specific application to your practice. The information is intended for educational purposes and should be used as a reference guide only.

Complies with State Requirements

Connecticut, Massachusetts, Nevada, Pennsylvania, Texas, Washington

Technical Requirements

This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge.  For all activities featuring audio you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have JavaScript and session cookies enabled on your computer.  Adobe Acrobat Reader may be required for certain activities.

Contact CME

If you have questions, contact educationsupport@thedoctors.com or call (800) 421-2368, extension 1243.